FUSION Administration – Dekkosecure

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The DekkoSecure FUSION knowledge base has a new home! This section of the site will be deactivated soon. Please go to ➡️ https://dekkofusion.helpkit.so/ ⬅️ to visit the dedicated FUSION knowledge base (and bookmark it!)

Introduction

The DekkoSecure FUSION administration interface (“Tenancy Manager”) is accessible to designated admin role users and allows you to:

Review and manage users in your organisation (reset password, reset 2FA, delete)

Add and manage Access Groups in your organisation (for sharing)

Configure policies for your in your organisation

To open the Tenancy Manager click on the profile icon in the top-right of the interface and then the Tenancy Manager option in the list:

Managing users

The Users tab allows you to:

Add new Tenant admins

Export a user report (a CSV with names, IDs, etc.)

Reset password and 2FA (via [•••] button)

Remove a user from your organisation (via [•••] button)

If you’re looking for a specific user or need to review users based on their status and activity use the filters at the top of the list:

Managing Access Groups

The Groups tab allows you to:

Create new Access Groups

Update existing Access Groups ([•••] button)

Remove Access Groups ([•••] button)

Access Groups are listed as options for sharing during case creation and case sharing:

Creating a New Access Group

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An Access Group can be just one person, or many people. There is no limit to how many users can be added to a group!

To create a new Access Group using click on the Create Group button:

Name the group and then add users to the group via CSV import or by typing/pasting in their email IDs:

Users new to the DekkoSecure FUSION system will be marked with (invite new user) and will automatically be sent an email invite:

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If you add just one individual, it is recommended that you use their email ID as the group name:

When you’re finished, click Save button. The group will be added to your Access Groups list and also become available for sharing during case creation.

Updating Access Groups

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Users added to an Access Group will immediately gain access to ALL cases that are currently shared with the group.

Find the group in the list and click the [•••] button on the Group’s line, then click on Update:

Add users to the group via CSV import or by typing/pasting in their email IDs:

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If you import a list of users using a CSV file, they will be added to the group in addition to users that are already on the list. Current users will not be overwritten.

When you’re finished, click Update button.

Deleting Access Groups

Find the group in the list and click the [•••] button on the Group’s line, then click on Delete:

You will be prompted for confirmation before the group is permanently deleted!

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Use the search field to ensure you don’t display and delete the wrong Access Group.

Managing Policies

🚧 This section is under construction. Please check back soon! 🚧