- Download the Microsoft Authenticator app from the App Store (iOS) or Play Store (Android).
Note: be careful to avoid advertised alternatives to the options given above. Promoted alternatives are usually marked with [Ad]. DekkoSecure does not support or recommend the use of any 'paid' authenticator apps. If a 2FA app demands payment, do not use it. Free alternatives to Microsoft Authenticator are also able to be used, such as Google Authenticator, Authy, Okta Verify, etc.
- Navigate to the 2FA section of your profile settings and press “Enable 2FA”:
- Open the Microsoft Authenticator app on your phone.
- If you are using the Microsoft authenticator app for the first time and see the screen below you can skip the first setup page and then select "Add non-Microsoft account”
- If you have used the app before and see the screen below press the + button and then select "Other”
- Place the QR code on the DekkoSecure interface within the viewer marked by the blue elements on the 2FA app; a code will be generated instantly. If you have more than one phone you can scan the QR code on that device at this time.
This code will be refreshed every 30 seconds. If the code changes before you enter it in to DekkoSecure, do not worry – you can enter the new one.
- Note the 6-digit code displayed in the Authenticator app and enter it in to the 2FA page on the DekkoSecure app, then press ‘Approve’.
This code will be refreshed every 30 seconds. If the code changes before you enter it in to DekkoSecure, do not worry – you can enter the new one.
2FA is now active on your account!
2FA instructions for Okta Verify
For users establishing 2FA using the Okta Verify app:
1. Open the application and press the [+] button:
2. Choose “Other” for the account type
3. Choose “Scan a QR Code”:
4. Use the viewer to scan the QR code:
Your DekkoSecure account and a corresponding 6-digit code will be added to you accounts list. Enter the code in to the DekkoSecure interface to finalise 2FA set up. You will then be directed to you account.